Shipping & Returns
Please be aware that kimchi is constantly fermenting and while it ferments, it produces gas/bubbles. Therefore there is the chance that it could leak or 'explode' during transit. If it is the case that you have recieved the jar and it is damaged, please contact us directly. While it is kept in your fridge, please 'burp' the jar occasionally i.e. open it every few days - once a week, to let out the air from the jar. This helps with fermentation for the best tasting result.
Shipping Policy
As all of our fresh Kimchi is made and left to ferment until the perfect time to eat, we release and sell in batches. Therefore, there is not always an exact time, everytime of when the kimchi will be on sale or sent out.
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We aim to send your package out between 1-5 working days from your order.
The flat rate for shipping within the U.K. is £3.99
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Most of our packaging is made from recyclable &/or reusable materials.
Return & Exchange Policy
All sales are final and non-refundable.
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You must contact us about any damaged or defected goods within 30 days of the delivery date for a resolution of the issue. Please reach out on the 'Contact Us' page.